Store Director
You'll be responsible for overseeing the tm:rw store in New York, ensuring exceptional performance in all areas through effective leadership and strategic collaboration with your Store Managers. You will lead your team to deliver unforgettable customer experiences while building store standards.
New York • April 2025 • Full Time
Key Responsibilities
Leadership and Team Development:
Lead, mentor, and position a high-performance sales team, fostering a customer-focused culture and supporting recruitment, onboarding, and training.
Sales and Commercial Strategy:
Drive growth by achieving sales targets through effective sales strategies and developing commercial plans to boost store performance.
Customer Experience:
Collaborate to create an engaging in-store experience, build lasting customer relationships, and implement strategies to enhance loyalty and personalized service.
Operational Efficiency:
Oversee daily operations, manage inventory, ensure compliance with safety and brand standards, and plan shifts aligned with traffic and trends.
Performance Management:
Optimize store performance by analyzing sales metrics and implementing strategies to meet financial goals.
Requirements and Preferences
Experience: 7+ years in store management, ideally in luxury retail or tech, with expertise in sales, operations, and team leadership.
Sales Leadership: Proven success in leading teams to exceed KPIs and sales goals.
Customer-Centric: Strong relationship-building skills focused on exceeding customer needs.
Communication: Excellent verbal and interpersonal skills.
Adaptability: Thrives in a fast-paced, dynamic retail environment.
Tech Savvy: Familiarity with tech products and a passion for innovation preferred.